A good friend of mine recently emailed me regarding the Scanning Code of Practice, which is something that I was completely unaware of until now. When I mentioned it to another friend of mine, she confirmed a similar story.
My friend advised that she went to Walmart and went to purchase a pair of shoes that were on clearance for $9.00 but when she went to check out they didnt come up on sale at the check out so she wound up getting her shoes for free. My other friend advised that she went to Superstore and purchased a box of Multigrain Cheerios which were on sale for $4.99 a box, but they didnt come up with the proper price as well, so she wound up getting the box for free!
What is the Scanning Code of Practice?
The Scanning Code of Practice is a voluntary code that nearly every major retailer in Canada adheres to. It promises the customer accurate price scanning at the register on all UPC scanned or Price Look Up (PLU) merchandise. If an item scans in at a price higher than the shelf price the customer gets it for free (or $10 off if the item is more than $10)
The scanning code is endorsed by The Competition Bureau of Canada was created from the collaborative efforts of the Retail Council of Canada, the Canadian Association of Chain Drug Stores, the Canadian Federation of Independent Grocers and the Canadian Council of Grocery Distributors.
At participating retailers you should see this sign on the entrance doors and at the till that reads:
Scanning Code of Practice If the scanned price of a non-price item is higher than the shelf price or any other displayed price, the customer is entitled to receive the first item free, up to a $10 maximum. If a Code of Practice problem cannot be resolved at the store level, please call 1-866-499-4599 to register your complaint.
The Scanning Code of Practice is a voluntary code that nearly every major retailer in Canada adheres to. It promises the customer accurate price scanning at the register on all UPC scanned or Price Look Up (PLU) merchandise. If an item scans in at a price higher than the shelf price the customer gets it for free (or $10 off if the item is more than $10)
The scanning code is endorsed by The Competition Bureau of Canada was created from the collaborative efforts of the Retail Council of Canada, the Canadian Association of Chain Drug Stores, the Canadian Federation of Independent Grocers and the Canadian Council of Grocery Distributors.
At participating retailers you should see this sign on the entrance doors and at the till that reads:
Scanning Code of Practice If the scanned price of a non-price item is higher than the shelf price or any other displayed price, the customer is entitled to receive the first item free, up to a $10 maximum. If a Code of Practice problem cannot be resolved at the store level, please call 1-866-499-4599 to register your complaint.
Let this be your lesson to always make sure your items come up at the proper price at the check out...it could be very worth your while to check. I have been advised that the Superstore is one of the biggest offenders for this. Always check your receipts!
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